Error Codes List page 36
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer User Guide.
- Trying to print to an HP LaserJet 600 M602. Searching for print drivers and cannot find any. Is this an Apple issue or an HP issue? Apple has always put HP Print Drivers in Software Update (which to me makes it an Apple issue).
- Operating System: Microsoft Windows 10 (64-bit) Had power surge and now a few of our HP Laserjet M602 printers have the error 99.09.67. Tried the firmware update but comes back as failed. It tries to pull in the firmware but within 10 seconds it comes back saying failed.
- Code: 99.09.64
- Display: 99.09.64 Disk malfunction
- Description: A fatal hard disk failure has occurred.
- Remedy: Replace the hard disk drive.
- Code: 99.09.65
- Display: 99.09.65 Disk data error
- Description: Disk data corruption has occurred.
- Remedy: Execute the Clean Disk procedure from the Preboot menu, and then resend the RFU.
- Code: 99.09.66
- Display: 99.09.66 No disk installed
- Description: A disk drive is not installed in the product.
- Remedy: Install a compatible hard disk drive.
- Code: 99.09.67
- Display: 99.09.67 Disk is not bootable please download firmware
- Description: The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced with a new service part. A new firmware image needs to be downloaded to the device.
- Remedy: 1. Press any key to continue to the main Preboot menu. 2. Press the Help button to see the help text for the error. 3. Select the Administrator menu. NOTE: If there is a password assigned to the Administrator, a prompt to enter the password displays. 4. Select the Download item. 5. The user can now download a new firmware bundle to the product.
Laserjet 600 M602 Driver Download
- Code: 99.XX.YY
- Display: 99.XX.YY
- Description: Firmware installation error
- Remedy: Reload the firmware.